Terms & Conditions
BOOKINGS & CLASS ETTIQUETTE
To ensure your spot, please book online or via the Momence app in advance. Payment is required at the time of booking.
By booking a class or event, you agree to these terms and conditions.
Class bookings can be made up to 7 days ahead. If a class is full, join the waitlist as spots frequently become available.
All students must check in with the teacher or use the self-check-in kiosk before entering class. Failure to check-in may result in a late cancellation or no-show fee.
Please bring your own yoga mat and blocks (if needed) as no props are provided by Bondi Yoga Collective (BYC) or their hired venues.
Arrive on time or at least 10 minutes early. For the respect of other students and your safety, entry will not be permitted more than 5 minutes after the scheduled start time.
Ensure your mobile phone and smartwatch are on silent during class. Keep food and gum out of the yoga practice space.
We ask you to please stay for the length of the entire practice. If for any reason you have to leave a bit earlier, please let the teacher know before class and choose a mat spot near the exit, as not to disturb any of the other students in the room.
If you are unable to attend a booked class, please cancel at least 2 hours in advance through your account or the booking app. Cancellations cannot be processed via phone, email, or social media. Late cancellations will result in forfeiting the class (for casual and 10-class passes) or a $10 fee for members, as it prevents others from attending.
All passes are non-refundable, non-transferable, and cannot be exchanged. Class packs and passes are personal and cannot be shared.
The Bondi Yoga Collective reserves the right to cancel, change, or modify classes, teachers and locations. While we aim to provide as much notice as possible, this may not always be achievable. Please check the live timetable for the most current schedule, as class times may vary.
BYC is not liable for refunds, transfers, or compensation for classes that are late, changed, or cancelled for any reason. We strive to deliver classes as advertised, but changes may occur without prior notice, including teacher changes.
BYC reserves the right to refuse entry to any person for reasonable cause, including misconduct, intoxication, medical reasons, or failure to comply with these terms.
BYC is not responsible for the safekeeping of your belongings or any loss or damage to any property resulting from attending our classes.
HEALTH AND SAFETY
BYC is committed to a safe and supportive class environment.
Students must be over the age of 18.
You can bring your child to practice with you. The child must be min. 14 years old and in attendance with a parent/legal guardian during class.
You cannot leave your children unsupervised at any of the sites we teach at.
By booking a class, you agree that you are physically fit and capable of participating in yoga classes, workshops, and activities.
Practising yoga classes at BYC has certain risks and requires physical exertion that may cause physical injury or death.
You must notify BYC staff of any pre-existing injuries or medical conditions that may impact your exercise ability, including pregnancy.
BYC maintains the right to refuse your participation in classes and events if they foresee that participation would risk damage to any party.
Failure to follow all instructions given to you by BYC teachers will be at your own risk and may cause injury.
BYC company and its directors, employees, volunteers, affiliates, and partners are in no way liable for any injury, loss, damage, or death resulting from attending our classes.
BYC teachers may offer hands-on adjustments only with your consent. You always have the right to decline physical touch non-verbally or by any other means.
CLASS CANCELLATION POLICY
Our cancellation policy is in place to ensure everyone has an equal and fair chance to practise with us.
If you can no longer attend a class, please consider fellow students and cancel your booking as soon as possible. We understand that things come up, so cancellations made up to 2 hours before the class start time won’t incur a penalty. The class will be automatically added back to your pack (if applicable).
Booking cancellations must be made via our booking app or website. We can’t accept phone, email, or social media cancellations.
Students with our 30-day Trial Offer or Class Pack who cancel a class less than 2 hours before the start time will forfeit that class. Additionally, students with a Trial Pass or Class Pack who book a class and do not attend will also forfeit the class.
Students on unlimited memberships who book a class and cancel less than 2 hours before the class start time will incur a $15 late cancellation charge. All members will receive one waived late cancel charge per 30-day period. Students on unlimited memberships who book a class and fail to attend will incur a $20 no-show charge.
PRICING
All purchases are final. BYC does not offer refunds for change of mind, injury, illness, change of address, or any other reason.
All prices are quoted in Australian Dollars ($AUD), and all transactions are processed in Australian Dollars ($AUD). Prices, products, and offers include GST.
All prices are correct at the time of online publication. We reserve the right to amend prices and printing errors. Prices may increase from time to time to reflect increases in the cost of operation. Prices are subject to change without notice.
30-DAY TRIAL PASS
Your 30-day Trial Pass is valid for 30 days from your first class. It will be activated from your first booked class.
The 30-day Trial Pass is for first-time students only. Students who have attended BYC classes previously are not eligible for the Trial Pass.
BYC does not offer suspensions or extensions on Trial Passes for change of mind, injury, illness, change of address, or any other reason, including the inability to utilise all classes before expiration.
CLASS PACKS
Our ‘1 Class’ is valid for 365 days from the date of purchase.
A pack of ‘10 Classes’ is valid for 3 months from the date of purchase.
Class packs cannot be shared.
BYC does not offer suspensions or extensions on the above class packs for change of mind, injury, illness, change of address, or any other reason, including the inability to utilise all classes before pack expiration.
PAYMENT
The terms and conditions of Good Vibes Yoga’s third-party biller Stripe can be found here.
The Bondi Yoga Collective is not responsible for additional bank fees that you may incur from your bank. Bank fees are under the terms and conditions of contractual agreements between yourself and your bank.
WEBSITE
Unless stated otherwise, all material on this website is owned by BYC. Any trademarks, whether registered or unregistered, belong to their respective owners.
All content on the website, including but not limited to copyright, data, text, software, images, graphics, trademarks, logos, interfaces, and photographs, is owned, controlled, or licensed by The Bondi Yoga Collective. You are permitted to view this content for personal, non-commercial use only. No other use of the website or its content is allowed without explicit written consent from Bondi Yoga Collective.
We reserve the right to update, change or replace any part of these terms and conditions at any time. It is your responsibility to check our website for changes periodically.